Privacy Policy
This Privacy Policy describes how HOODIEMULE LLC (“we,” “us,” or “our”), the owner and operator of newessentialsus.com, collects, uses, discloses, and protects the personal information of users (“you” or “your”) who visit our website and purchase our hoodies and casual apparel.
This Privacy Policy applies to information collected through newessentialsus.com, as well as related services, sales activities, and customer support interactions. By accessing or using our website, you acknowledge that you have read this Privacy Policy. Where consent is required by applicable law, we will obtain your consent as appropriate.
1. COMPANY INFORMATION
Full Legal Name: HOODIEMULE LLC
Federal Employer Identification Number (EIN): 92-1825601
Official Business Address:
1808 SILVER VALLEY CT
APOPKA, FL 32712
United States
Customer Support Email: [email protected]
This website operates under the authorization and supervision of HOODIEMULE LLC, with Ren Liang (任亮) serving as the authorized representative responsible for website operations, customer service management, marketing activities, and day-to-day e-commerce administration.
All data-related operations conducted through newessentialsus.com are carried out on behalf of HOODIEMULE LLC and handled in accordance with applicable legal requirements.
2. INFORMATION WE COLLECT
Information You Voluntarily Provide
We may collect information that you voluntarily provide when placing an order, contacting our customer service team, submitting an inquiry, or using services available through our website.
This information may include:
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Full name
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Shipping and billing addresses
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Email address
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Telephone number
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Order and transaction information
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Product, size, color, and purchase information
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Customer service communications
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Other information you voluntarily provide to us
We use this information as reasonably necessary to provide our services, process orders, communicate with customers, and fulfill other legitimate business purposes.
Automatically Collected Information
When you visit our website, we may automatically collect certain technical and browsing information through cookies, server logs, analytics tools, and similar technologies, where applicable.
This information may include:
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Device type
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Browser type
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Operating system
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IP address
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Pages visited and links clicked
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Date and time of website access
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Referring website or source
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General website usage and performance information
Such information may be used to maintain website functionality, analyze website performance, improve the shopping experience, and protect the security of our website.
Where required by applicable law, we will provide appropriate notice and obtain consent before using non-essential cookies or similar tracking technologies.
3. USE OF PERSONAL INFORMATION
We may use your personal information for the following purposes, as permitted by applicable law:
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Process, confirm, and fulfill customer orders
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Arrange product shipping and delivery
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Provide customer service and after-sales support
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Respond to product, sizing, and order inquiries
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Send order confirmations and shipping updates
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Provide necessary service-related notifications
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Improve website functionality and user experience
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Analyze website performance and customer usage
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Prevent fraud, abuse, and unauthorized activities
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Maintain transaction and business records
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Comply with applicable laws and legal obligations
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Send promotional communications where permitted by law and subject to applicable preferences or consent requirements
We do not sell or rent your personal information to unrelated third parties for their own marketing purposes.
4. INFORMATION SHARING
We may share personal information with trusted service providers and other parties when reasonably necessary to operate our business, provide our services, and fulfill your orders.
These parties may include:
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Payment processors: To process and verify transactions.
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Shipping and delivery providers: To deliver purchased products using relevant information such as your name, shipping address, and contact details.
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Website and e-commerce service providers: To operate, maintain, and support our online store.
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Analytics and technical service providers: To help us understand website performance and improve our services, where applicable.
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Advertising and marketing service providers: Where applicable, to support marketing campaigns and measure advertising performance, subject to applicable law and your privacy choices.
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Professional advisers and legal authorities: Where necessary to comply with applicable laws, protect legal rights, or respond to lawful requests.
We may also disclose personal information when required by law, legal process, court order, governmental request, or other lawful authority.
We take reasonable steps to require service providers to handle personal information appropriately and use it only for authorized purposes, subject to applicable agreements and laws.
5. INFORMATION SECURITY
We use reasonable administrative, technical, and organizational safeguards to help protect personal information from unauthorized access, disclosure, alteration, misuse, or destruction.
Access to customer information is limited to individuals and service providers who reasonably require such information to perform their authorized functions.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure. While we take reasonable measures to protect your information, we cannot guarantee absolute security.
6. YOUR PRIVACY RIGHTS
Depending on your location and applicable law, you may have certain rights regarding the personal information we maintain about you.
These rights may include the ability to:
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Request access to certain personal information we hold about you
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Request correction of inaccurate personal information
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Request deletion of certain personal information
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Request information about how your personal information is collected, used, or disclosed
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Opt out of certain targeted advertising, personal information sales, or sharing activities where applicable
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Opt out of marketing communications
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Exercise other privacy rights provided by applicable law
Certain exceptions may apply, including where we need to retain information to complete transactions, comply with legal obligations, resolve disputes, maintain required business records, or protect against fraud.
If you would like to exercise an applicable privacy right or have questions about your personal information, please contact us at:
Email: [email protected]
Please include sufficient information for us to understand and process your request. We may need to verify your identity before processing certain requests. Where permitted by law, an authorized agent may submit a request on your behalf, subject to applicable verification requirements.
We will review and respond to your request within the time required by applicable law. If we deny a request, you may have the right to appeal our decision, depending on your location and applicable law. We will provide information about any applicable appeal process when required.
7. PROTECTION OF MINORS
Our website is intended for a general audience and is not specifically directed toward children.
We do not knowingly collect personal information from children in violation of applicable laws.
If you believe that a child has provided personal information to us in circumstances that violate applicable law, please contact us at [email protected]. We will review the matter and take appropriate steps, including deletion where required by law.
8. THIRD-PARTY WEBSITES AND SERVICES
Our website may contain links to third-party websites, services, or platforms, including payment providers, social media services, and other external resources.
This Privacy Policy applies only to newessentialsus.com and does not govern the privacy practices of third-party websites or services.
We are not responsible for the privacy policies, security practices, or content of third-party websites. We encourage you to review the applicable privacy policies of any third-party websites or services you use.
9. COOKIES AND SIMILAR TECHNOLOGIES
We and our service providers may use cookies and similar technologies to support website functionality, remember preferences, analyze traffic, improve performance, and provide relevant advertising where applicable.
These technologies may help us:
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Remember shopping cart contents and website preferences
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Understand how visitors use our website
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Identify technical issues and improve website performance
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Measure the effectiveness of marketing campaigns
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Support advertising and marketing activities, where applicable
You may be able to manage cookies through your browser settings or any cookie preference tools made available on our website. Disabling certain cookies may affect the functionality of some website features.
Where required by applicable law, we will provide appropriate choices and obtain consent for the use of non-essential cookies and similar technologies.
10. DATA RETENTION
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, providing customer support, maintaining business and transaction records, resolving disputes, preventing fraud, and complying with applicable legal obligations.
The retention period may vary depending on the type of information, the purpose for which it was collected, applicable legal requirements, and operational needs.
When personal information is no longer reasonably necessary for these purposes, we will take appropriate steps to delete, anonymize, or otherwise dispose of it, subject to applicable law.
11. POLICY UPDATES
We reserve the right to modify, update, or revise this Privacy Policy from time to time to reflect changes in our business practices, website functionality, service providers, or applicable legal requirements.
Any updated Privacy Policy will be published on this website with a revised effective date where appropriate.
Changes will take effect as stated in the updated policy or as otherwise required by applicable law. Where required, we will provide additional notice or obtain consent for material changes.
We encourage you to review this page periodically to stay informed about our privacy practices.
12. CONTACT US
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us using the information below.
Company Name: HOODIEMULE LLC
Website: newessentialsus.com
Business Address:
1808 SILVER VALLEY CT
APOPKA, FL 32712
United States
Official Customer Service Email: [email protected]
We will make reasonable efforts to address your privacy questions and requests in accordance with applicable law.
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